Terms and conditions
Please read these terms carefully before using our services.
01Acceptance of terms
By contacting us, placing an order or using our services, you agree to these terms and conditions. If you do not agree, please do not use our services.
02Products and availability
- All products are subject to seasonal availability
- We reserve the right to limit quantities or decline orders
- Product descriptions are accurate to the best of our knowledge
03Orders and payments
- Orders can be placed by WhatsApp, phone call or the contact form
- Prices are confirmed at the time of order and may vary by season
- Payment is accepted in cash, UPI or bank transfer as agreed
- We may cancel orders if products become unavailable
04Delivery
- We deliver within Rajasthan; delivery timelines are estimates
- Delivery charges may apply based on location and order size
- You must provide an accurate delivery address
- Delays due to weather, transport or other factors are outside our control
05Returns and refunds
- Returns are accepted if products are damaged or incorrect on delivery
- Claims must be raised within 48 hours of delivery with photo evidence
- Fresh fruits and vegetables cannot be returned after delivery
- Refunds are processed within 5 to 7 working days
06Communication consent
By placing an order or contacting us, you consent to receive order updates and relevant communication by SMS, WhatsApp or email. You may opt out at any time by telling us.
07Intellectual property
All content on this website, including text, images and branding, is the property of Nank Ram Bakoliya and may not be reproduced without written permission.
08Limitation of liability
We are not liable for indirect or consequential damages arising from the use of our products or services beyond the value of the order placed.
09Governing law
These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts in Jhunjhunu, Rajasthan.
10Contact
- Email: kavita@dhanlaxmiagroproducts.online
- Phone: +91 94852 62660
- Address: Ward No. 16, Surajgarh, Jhunjhunu, Rajasthan 333029